Mocal, Inc. is a management consulting/service company, located in Lake Orion, MI. We help our clients learn and apply products and services that improve business performance. Our focus is on making people more effective by enabling them. Giving them the tools they need to get their jobs done.

Our people have extensive backgrounds and experience in culture change, work systems and safety management. We are capable of working with all levels of an organization.  We have been serving our clients since 1988.

What we do

Mocal provides several value-added products and services that help organizations improve business performance, increase productivity, eliminate waste and reduce costs. We call the system CRISPÔ.

CRISP (Continual Renewal and Improvement of System Performance) is a holistic approach to managing. It is a comprehensive and flexible system to help you improve quality/productivity/safety. CRISP will improve your culture so you can serve your customers better. The CRISP system results in people working together in teams to solve system problems. Traditional management theory strives to “meet specifications” and get the most out of your existing system. CRISP teaches managers and technical employees how to study and improve your systems so it operates “on target with minimum variation.” With CRISP your people will learn and apply profound knowledge. They will embrace continual improvement so it will become the way your people think about work.

CRISP integrates continual improvement throughout your organizations by breaking all down barriers that exist in your operations.

How we do it

We can start CRISP by completing a $ystem Assessment Visit and Evaluation. After we have completed $AVE, we present our findings to your management team with a plan of how to start and sustain CRISP in your company. This gap analysis will show where you are compared to where you need to go. We know what successful organizations do to apply continual improvement in everything they do. We help you learn about and improve the following:

Culture. It is a well-known fact culture drives or impedes the performance of any organization. How people think, act and behave toward each other impacts how they work together and with customers. We have the ability to measure the culture and sub-cultures in your organization to determine if they are working positively or negatively on your performance. We provide a plan to define and create your "ideal" culture.

Teams. Basically, there is no place in business for people to practice the skills they need to function on and as a team. We know how to let your teams evaluate their performance and practice team skills. The fact is, most organizations defeat teams and teamwork through their existing management structures that discourage teams from working together - until now. We have spent years learning how to help people obtain and improve the interpersonal and rational skills required to be an effective team member. You may already have teams. We know how to make them better.

Tools. If you are going to be enabled you must have the proper tools to get the job done. We know what those tools are and will show your people how to apply them. You are probably using some of the tools. We know how make them better.

Technology. The proper role of technology to serve people, put their thinking to work efficiently. Our partners help us make technology efficient and effective to make the job of improving the system faster and easier. Our technology will make things better.

Our CRISP system is a multifaceted approach. It ranges from one-to -one evaluative consulting to interactive workshops on culture, team-building, problem-solving and process improvement. All are supported with follow-up to ensure your people are doing CRISP, not just thinking about it.

We would like to visit with you and your team to learn about your challenges, develop your vision for success and remove any obstacles that may prevent it from happening.